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Enjoy an Easier, More Flexible CustomerHub This Year

by Lindsay Bayuk

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We are very excited to kick-off 2013 with a bunch of CustomerHub updates. The Winter 2013 Release improves the CustomerHub ease of use and simplifies routine workflows. Last quarter, we were very busy working to make CustomerHub easier for all of our customers. On January 15, all CustomerHub customers will get the latest enhancements.

Here’s what’s coming:

  • Navigate CustomerHub More Efficiently
  • Create New Infusionsoft Tags in CustomerHub
  • Enjoy a Simplified Site Preview Process
  • Save Pages as Drafts
  • Customize Themes with JavaScript

Navigate CustomerHub More Efficiently

We’ve made it more intuitive and easier to get to the most frequently used areas of CustomerHub faster. The Pages section is now part of the main navigation and we’ve changed the name of the Content section to “Library.”

CustomerHub's Improved Navigation

Create New Infusionsoft Tags in CustomerHub

You no longer have to toggle between Infusionsoft and CustomerHub to create new tags and permissions. New tags created in CustomerHub will automatically sync with Infusionsoft, eliminating the need to toggle between two systems. We’ve also added a keyword search to find existing tags (instead of scrolling through long lists).

CustomerHub Can Create Infusionsoft Tags

Enjoy a Simplified Site Preview Process

This new feature is going to save users a lot of time. Now when you’re viewing your membership site in Preview mode, you can use a drop-down menu to change the permission set you’re using to review the site.

CustomerHub Preview Mode

You can now also preview any individual page with one click of the newly added “Preview” button.

CustomerHub Content Preview

Save Pages as Drafts

With the addition of the “Drafts” publishing status, you now have more control over the publishing process. This new publishing status gives you more flexibility to create and edit pages without immediately publishing them to your live site.

CustomerHub Now Offers Drafted Content

Customize Themes with JavaScript

Our advanced users will be very excited to learn that we’ve added the ability to customize CustomerHub themes with JavaScript. Easily embed JavaScript code into any Theme with the new “Custom JavaScript” tab.

CustomerHub Supports Customized JavaScript

With these CustomerHub updates it’s all about making it easier to generate recurring revenue, automate membership site functions, automate collections and improve cash flow.

Stay tuned for many more exciting updates in 2013! Kyle Leavitt, Director of Product Management for CustomerHub says, “Over the last year we’ve quadrupled our development resources, implemented an amazing product development process, and we have our sights set on major product innovations in 2013!”

New to CustomerHub? Watch this short CustomerHub video to learn more.

Which features will save you the most time? How will you use CustomerHub to grow your sales and reduce overhead in 2013? Share with us your thoughts in the comments … we’re listening!

  • saad

    Do you have an idea when the REPORT founction will be live ?

    • Lindsay Bayuk

      Hey Saad – At this time we do not have a timeframe for reporting features. We’ll keep you posted on new developments as they come.

  • Jeremy

    Are you looking at added the ability to have more than one user to update data? Currently we share one log-in among 3 of us.

    • Lindsay Bayuk

      Hey Jeremy – In February we will be introducing a new feature that will enable you to create more than one admin login. Stay tuned!

  • Jarrod Morris

    Kudos to Kyle, Nate and the rest of the Infusionsoft Team for these cool new features and updates.

    • Lindsay Bayuk

      Thanks Jarrod! We know you’ll find CustomerHub even easier to use.

  • Chris Austin

    Excellent job by Kyle and the crew! Our customers are going to love the new features! Internally we’re building out a new training portal for our own employees using CustomerHub and setting up a second site for the new coaching program that we just launched with Wes Schaeffer. Keep on rockin’ guys. Can’t wait to see what you’ve got in store for us at InfusionCon!

    • Lindsay Bayuk

      Thanks Chris! We’re very excited about a year full of innovation for CustomerHub. Keep up the good work!

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