Sometime soon, you may notice something new on your Infusionsoft login page — a request to create an Infusionsoft ID. This is a new, easy way to authenticate into Infusionsoft applications. Our teams have been working hard to deliver this to you for these two reasons.
1. You’ll Enjoy Easier Access to Infusionsoft with One Email, One Password
With the Infusionsoft ID, you can seamlessly access all of your Infusionsoft accounts, eliminating the hassle of remembering multiple URLs, usernames and passwords with one set of login credentials.
2. Get Organized with Centralized Accounts
Save time and eliminate confusion by connecting all Infusionsoft accounts to one Infusionsoft ID. Account Central makes it easy to manage multiple accounts. Automatically sign in to any connected Infusionsoft account, CustomerHub and Community Profile with one click.
We know you’ll have a lot of questions so we wanted to answer a few of them below.
Help! I need to talk to someone to help me!
Please call 1-800-408-2240 for Infusionsoft ID login assistance.
What is the Infusionsoft ID?
Infusionsoft ID is a single login and password that can be used to access all Infusionsoft and CustomerHub accounts, eliminating the need to manage separate login credentials for multiple accounts.
The Infusionsoft ID is just like the Apple ID used by Apple/Mac customers. Your Apple ID is the username you use for everything you do with Apple such as iTunes, the App Store, and accessing Apple Support.
How do I create my Infusionsoft ID?
Setting up an Infusionsoft ID is a quick and easy two-step process. You can start by clicking on the “Create My Infusionsoft ID” button on the login page. In the first step, you decide on an email address and password you would like to use as your Infusionsoft ID. In the second step, you’ll need to enter your old username and password to connect the Infusionsoft account you’re accessing.
Do I need to create an Infusionsoft ID right away?
No, but the change only takes a few minutes so there is no reason to wait. We’ll count down the number of days you have remaining to create your Infusionsoft ID. You can elect to bypass the process until February 28th, 2013 at which point you will need to create an Infusionsoft ID in order to access your Infusionsoft account.
What will the end result look like?
When you authenticate your Infusionsoft accounts together, it will look something like this:
What if I have more than one Infusionsoft account or am also a CustomerHub customer?
Save time and eliminate confusion by connecting all Infusionsoft accounts to one Infusionsoft ID. Account Central allows you to easily manage multiple accounts with a single user name and password. You can connect Infusionsoft accounts, CustomerHub accounts and your Community Profile to one Infusionsoft ID. Navigate to Account Central by clicking on “Edit My Profile” from the Profile icon and then “Edit ID.”
In Account Central you can edit your Infusionsoft ID and connect other accounts by clicking the “Connect an Account” button.
Once connected, you can automatically sign in to any Infusionsoft, CustomerHub or community Profile with one click.”
What if I need help completing the process? Who should I talk to?
We’ll publish more details here on the blog as we near the go-live date. We’re confident you’ll find the process easy to complete. For more information, I recommend that you look over the recently published Help Center article. Should you need help or have additional questions, please don’t hesitate to reach out to our friendly technical support team.
What other questions do you have about the Infusionsoft ID? Do you struggle (like we do) with remembering all your usernames and passwords for email, Facebook, Amazon, etc.?
UPDATE: We originally planned to debut this on February 5. However, we will be pushing this out a bit further so we can polish it up and make it a seamless experience for all users.
If you need help with your Infusionsoft ID or logging into Infusionsoft, please call 1-800-408-2240 for assistance.